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Our team dispatches orders Monday to Friday (except public holidays).
We cannot be held accountable once the package is in the postal network nor for their management of parcels.
Shipping Rates (excluding Teethers & Personalised Bath Sets):
FREE STANDARD SHIPPING on orders over $60 |
FREE |
EXPRESS SHIPPING on orders over $60 | $4.00 |
USPS First Class Mail (5-7 Days) |
$6.00 |
USPS Priority Mail (2-3 Days) |
$10.00 |
Personalized Bath Sets & Teethers do take a little longer as they are prepared with love from our Australian Warehouse.
Free Express US Shipping from Australia (7 - 10 Business Days) over $60USD | FREE |
Express US Shipping from Australia (7 - 10 Business Days) |
$10.00 |
We also Ship to Canada:
Free Standard Canada Delivery from Australia (7 - 21 days) over $60USD |
FREE |
Standard Canada Delivery from Australia (7 - 21 days) |
$6.00 |
Please ensure that your address details are correct when making your order. Riff Raff Baby is not liable for any lost parcels.
If we are unable to deliver your parcel due to an incorrect delivery address, or if the parcel is returned to us as undelivered, an extra postage fee will apply to send it again. If this occurs, we will contact you to consider your options.
Orders shipped outside of the USA may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Riff Raff Baby Pty Ltd has no control over these charges, nor can Riff Raff Baby Pty Ltd predict what they may be.
When ordering from Riff Raff Baby Pty Ltd, you're responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Customs offices in some countries may require the importer of record to provide identification before releasing the shipment.
Customs policies vary widely from country to country. Please contact your local customs office for more information.
When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Returns
Riff Raff Baby offer FREE change of mind returns on UNUSED products within 7 days of purchase.*
The following applies:
Exchanges
Riff Raff Baby offer FREE exchanges for products within 14 days of receiving the items*
The following applies:
*Exemptions to Exchanges and Returns
Faulty Products
Your Sound Box is covered by a 12 Month warranty from Date of Purchase. Warranty information can be found at the above link
If any of your Riff Raff items are faulty, we will assess your item and consider it for a replacement up to 3 months from date of purchase. Beyond the 3 month period, our wear and tear clause comes into effect.
After experiencing miss 2 s attached by to ra ra and literally not being able to live without them (we have 5 for context) we ordered bandit and his wash day spare brother before we’ve even conceived - a must have for baby’s
Thank you for the kind words!
We got a spare as ours sons original one he hasn't let go of since birth it has been his cling cuddle toy. And now we got the new one.
It's the dirty one and the new one he calls it.
But so glad I bought a spare, heaven forbid we lost it 😳
Oh what a beautiful friendship they have formed ! He looks so so well loved . Thank you for sharing xx
Bandit is my daughter's best friend sound box or not. We bought a wash day spare for daycare and she saw the delivery and immediately began to open it. She has really taken to the corner seams on the blankets lately but she couldn't be happier with her now 4 rotating friends.
This is so so sweet Emma ! Thank you so much for sharing xx
Originally bought Bandit with music box but didn't think I'd need a wash day spare. Oh how I was wrong!! Do yourself a favour and buy a wash day spare at the same time as buying original! Bandit became a must for every nap and with my 8mth old. By the time he'd wake up from his nap and be ready to part with cuddles from Bandit, there was no way I'd have time to wash and dry bandit before the next nap.
Bought a spare to see if Bubba liked the the raccoon and she absolutely loved it more than Clover !
We're thrilled to hear that Bubba enjoyed Bandit even more than Clover! Thank you for sharing your positive experience with us, and we hope to continue delighting your little one in the future.
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