Limited Edition Terms & Conditions

Baby Soft Bears Collection

By purchasing any item from our Baby Soft Bears Collection, you acknowledge and agree to the following terms:

• All items from this collection will ship from our Australian warehouse.
  
• Orders will commence dispatching on Wednesday, October 1, 2025, in the most efficient order determined by Riff Raff.
  
• Standard shipping is the only option available.
• Customization must be added during purchase. Any customization requests may not be accommodated after order confirmation.
• Your order cannot be split into separate shipments and will be sent via Standard Australia Post only.
• All sales are final. No returns, exchanges, or refunds will be accepted unless the item arrives damaged or defective. This does not include cosmetic damage to the box caused during transit.
  
• Limited edition items are excluded from change-of-mind returns.
  
• Any order that will be flagged by our system as medium or high risk and orders with high value might require an ID verification for security purposes.
• We reserve the right to cancel any order suspected of being purchased for the purpose of reselling at a profit, or if the quantity exceeds the purchase limit.

Snuggle Safari Collection

By purchasing any item from our Snuggle Safari Collection, you acknowledge and agree to the following terms:

• All items from this collection will ship from our Australian warehouse.
  
• Orders will commence dispatching on Monday, 25 August 2025, in the most efficient order determined by Riff Raff.
  
• Standard shipping is the only option available.
• Customization should be added during purchase. Any customization requests may not be accommodated after order confirmation.
• Your order cannot be split into separate shipments and will be sent via Standard Australia Post only.
• All sales are final. No returns, exchanges, or refunds will be accepted unless the item arrives damaged or defective.
• Limited edition items are excluded from 30-night guarantee and change-of-mind returns.
• Any order that will be flagged by our system as medium or high risk and orders with high value might require an ID verification for security purposes.
• We reserve the right to cancel any order suspected of being purchased for the purpose of reselling at a profit, or if the quantity exceeds the purchase limit.

Kiko & Bao Collection

By purchasing any item from our Kiko & Bao Collection, you acknowledge and agree to the following terms:

• Preorder will be available in limited time only.
• The estimated dispatch time is mid July 2025.
• Kiko & Bao will ship from our Australian store.
• Orders containing other Riff Raff items will ship together with the Kiko & Bao collection; no separate shipments will be made.
• All pre-orders are final and excluded from Riff Raff's change of mind policy. No refunds will be given for change of mind.
• Any personalisation requests cannot be accommodated after order confirmation.
  
• Selecting express shipping options does not guarantee priority dispatch; all orders will be processed in the order most efficiently determined by Riff Raff.
• Any order that will be flagged by our system as medium or high risk and orders with high value might require an ID verification for security purposes.
• Should the product become unavailable due to unforeseen circumstances or if minimum viable quantities are not reached, customers will be notified and offered a full refund or an alternative product.

Rainbow Bunnies Collection

By purchasing any item from our Rainbow Bunnies Collection, you acknowledge and agree to the following terms:

• This product will commence dispatching on Sunday, February 23, 2025.
• Your order will be sent within a 6-week period, in the order most efficiently determined by Riff Raff.
• We cannot add customization after purchase.
• Limited edition items are excluded from change-of-mind returns.
• Your order cannot be split into separate shipments and will be sent via Standard Australia Post only.