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Our team dispatches orders Monday to Friday (except public holidays).
We cannot be held accountable once the package is in the postal network nor for their management of parcels.
Shipping Rates (excluding Teethers & Personalised Bath Sets):
FREE STANDARD SHIPPING on orders over $60 |
FREE |
EXPRESS SHIPPING on orders over $60 | $4.00 |
USPS First Class Mail (5-7 Days) |
$6.00 |
USPS Priority Mail (2-3 Days) |
$10.00 |
Personalized Bath Sets & Teethers do take a little longer as they are prepared with love from our Australian Warehouse.
Free Express US Shipping from Australia (7 - 10 Business Days) over $60USD | FREE |
Express US Shipping from Australia (7 - 10 Business Days) |
$10.00 |
We also Ship to Canada:
Free Standard Canada Delivery from Australia (7 - 21 days) over $60USD |
FREE |
Standard Canada Delivery from Australia (7 - 21 days) |
$6.00 |
Please ensure that your address details are correct when making your order. Riff Raff Baby is not liable for any lost parcels.
If we are unable to deliver your parcel due to an incorrect delivery address, or if the parcel is returned to us as undelivered, an extra postage fee will apply to send it again. If this occurs, we will contact you to consider your options.
Orders shipped outside of the USA may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Riff Raff Baby Pty Ltd has no control over these charges, nor can Riff Raff Baby Pty Ltd predict what they may be.
When ordering from Riff Raff Baby Pty Ltd, you're responsible for assuring the product can be lawfully imported to the destination country. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Customs offices in some countries may require the importer of record to provide identification before releasing the shipment.
Customs policies vary widely from country to country. Please contact your local customs office for more information.
When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Returns
Riff Raff Baby offer FREE change of mind returns on UNUSED products within 7 days of purchase.*
The following applies:
Exchanges
Riff Raff Baby offer FREE exchanges for products within 14 days of receiving the items*
The following applies:
*Exemptions to Exchanges and Returns
Faulty Products
Your Sound Box is covered by a 12 Month warranty from Date of Purchase. Warranty information can be found at the above link
If any of your Riff Raff items are faulty, we will assess your item and consider it for a replacement up to 3 months from date of purchase. Beyond the 3 month period, our wear and tear clause comes into effect.
Fox completed my soon to be son’s collection
Hi Vanessa,
Amazing to see this! You can never have too many!
We can't wait to hear of your little ones arrival! xxx
Absolutely love his Riff Raff he won't sleep without it so his wash day spare was a must!
Hi Bianca,
What a cutie! We absolutely love this! Thank you so much for letting us know how much your little one loves their pal Riff the Fox. x
Our baby boy loves his fox so much that I wanted this spare one for him! He can’t sleep without it. He cuddles it all night long. Turning it on himself 🥰
Oh this is so wonderful to hear Amy! We are so glad to hear Riff is so well loved in your home xx
I bought this Foxy for my grandson. Before that, I bought the Bunny. He loves it. Keep cuddling and bring them along wherever he goes. Even sleep with Bunny. The same goes for this Foxy. He loves him too.
Oh what a sweet boy ! Thank you so much for continuing to choose us for your special gifts xx
I love it. The material is very soft and nice to touch. My grandson loves it and cuddles it every time.
Thank you so much for your feedback!
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